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Project Feedback Form Description

This form provides citizens with an opportunity to share their feedback regarding the projects listed above. Members of the public may use this form to submit compliments, complaints, queries, or additional information related to any specific project. The feedback provided will help the County Government improve project implementation, address concerns, and ensure transparency and accountability in service delivery.


    
     
   
Alternative Feedback Option

Alternatively, you may submit your feedback through the County’s online Feedback and Grievance Redress Mechanism (GRM) available at www.nyandarua.go.ke/grm.

This platform allows you not only to submit compliments, complaints, queries, or additional information regarding County projects, but also to track the progress and status of your submission in real time. Through the system, you can conveniently follow up on your feedback, provide additional information, and continue engaging with County officials regarding the same or other projects.

To use this service, you will be required to create an account on the system, which will enable you to securely submit and track your feedback through your personal dashboard.

Unlike the general feedback form where a submission is made and you await a response, the GRM system provides a structured and transparent engagement process, enabling you to monitor responses and maintain a record of your interactions with the County Government.