County’s online Feedback and Grievance Redress Mechanism (GRM) available at www.nyandarua.go.ke/grm.

This platform allows you to submit compliments, complaints, queries and track the progress and status of your submission in real time. Through the system, you can conveniently follow up on your feedback, provide additional information, and continue engaging with County officials regarding the same or other issues.

To use this service, you will be required to create an account on the system, which will enable you to securely submit and track your feedback through your personal dashboard.

The system provides a structured and transparent engagement process, enabling you to monitor responses and maintain a record of your interactions with the County Government.